Refund policy

RETURN & REFUND POLICY

Return Policy

We will gladly accept returns within 14 days after delivery.

·   Items must be unworn, unwashed, unaltered, stain-free, and in original packaging with tags.

·   A maximum of 10 returned items are accepted per order.

·  You are responsible for return shipping and any applicable customs duties.

·   A $5 restocking fee per item will be deducted from your refund.

·  Outbound shipping fees and Worry-Free Purchase (Insurance) from the original order are not refundable.

·  Please use the return address provided in our approval email. (Do not use the shipping address from your original package.)

·  Ship your return within 7 days of approval.

·  Please email the return tracking number to info@decocode-homedecor.com once you ship the parcel. (We are not responsible for lost returns.)

·  Please allow up to 15 business days for the refund to be processed after the return parcel is marked as delivered.

• Item must be in the same condition you received it—unused, unworn, with tags, and in the original packaging.

• Proof of purchase (order number or receipt) is required.

Refunds
We’ll email you once we receive and inspect your return. If approved, a refund will be issued to your original payment method within 15 business days. Processing times may vary by bank or card issuer. If you haven’t received your refund after 15 business days, contact us at info@decocode-homedecor.com.

How to Start a Return

1. Email info@decocode-homedecor.com with your order number and reason for return.
2. If your return is approved, we will send you a prepaid return shipping label and instructions.
3. Items sent back without prior authorization will not be accepted.

Need help? Email us anytime at info@decocode-homedecor.com.