Privacy policy

PRIVACY POLICY
DecoCode – Stylish Home Décor (“DecoCode,” “we,” “us,” or “our”) operates this website and online store (together, the “Services”) on the Shopify platform. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information when you visit, shop, or communicate with us through the Services. If anything in our Terms of Service conflicts with this Privacy Policy, this document controls for matters involving personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

PERSONAL INFORMATION WE COLLECT
“Personal information” means data that identifies, relates to, describes, or could reasonably be linked to you as an individual. It does not include aggregated or de-identified data. Depending on how you interact with us and on applicable law, we may collect:

• Contact details — name, billing and shipping addresses, phone number, email address
• Financial information — payment-card details, transaction identifiers, payment confirmations
• Account information — username, password, security questions, preferences, settings
• Transaction data — items viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled, plus order history
• Communications — content of emails, chats, or other messages you send to customer support
• Device information — IP address, browser type, device type, operating system, unique identifiers
• Usage data — dates and times of visits, pages viewed, clicks, referring pages, interactions with site features

SOURCES OF PERSONAL INFORMATION
• Direct interactions: information you provide when creating an account, making a purchase, completing forms, or contacting us
• Automated technologies: data collected via cookies, pixels, and similar tools while you browse or use the Services
• Service providers: details supplied by vendors acting on our behalf (payment processors, fulfillment partners, analytics providers, etc.)
• Business partners and other third parties, where permitted by law

HOW WE USE PERSONAL INFORMATION
• Provide, tailor, and improve the Services: process payments, fulfill orders, manage accounts, remember preferences, facilitate returns, and create a personalized shopping experience
• Marketing and advertising: send promotional emails, texts, or postal mail and display targeted ads on our site or on third-party sites
• Security and fraud prevention: authenticate accounts, detect and respond to malicious or illegal activity, safeguard transactions
• Customer communication: respond to inquiries, provide support, and maintain our relationship with you
• Legal compliance: satisfy legal obligations, respond to lawful requests, and enforce our terms or policies

HOW WE DISCLOSE PERSONAL INFORMATION
• Shopify and other service providers that perform services on our behalf (hosting, payment processing, shipping, analytics, IT support)
• Business and marketing partners for advertising and promotional purposes, subject to any opt-out rights you may have
• Third parties when you request or consent to disclosure (for example, shipping carriers or social-media integrations)
• Our affiliates or corporate group companies
• Parties involved in a business transaction (merger, acquisition, bankruptcy) or when required by law or necessary to protect rights and safety

SHOPIFY’S ROLE
Shopify hosts our store and independently processes certain personal information that arises from your interactions with our store and other merchants. For details on Shopify’s practices and to exercise rights related to Shopify’s processing, visit the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

THIRD-PARTY LINKS
Our site may link to websites or services we do not control. Review the privacy policies of those third parties; we are not responsible for their practices or content.

CHILDREN’S DATA
The Services are not directed to children, and we do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you believe a child has provided personal information, contact us so we can delete it.

SECURITY AND RETENTION
We employ reasonable safeguards to protect personal information, but no system is completely secure. Retention periods vary based on legal requirements, business needs, and the nature of the information.

YOUR RIGHTS AND CHOICES
Depending on your location, you may have rights to:

• Access personal information we hold about you
• Delete personal information
• Correct inaccurate personal information
• Receive a portable copy of personal information or request its transfer to another entity
• Opt out of the sale or sharing of personal information or of targeted advertising
• Object to or restrict certain processing (EEA/UK residents)
• Withdraw consent where processing is based on consent

You can exercise these rights through any self-service tools we offer or by contacting us using the details below. We may need to verify your identity before fulfilling your request.

Managing marketing emails: unsubscribe at any time via the link in our messages. You will still receive non-promotional communications (e.g., order confirmations).

Global Privacy Control (GPC): if your browser sends a GPC signal, we treat it as a request to opt out of sale/sharing for that device and browser, and—when we can link the signal to your account—for that account as well.

INTERNATIONAL TRANSFERS
We may store and process personal information outside your country of residence. For transfers from the European Economic Area or the United Kingdom, we rely on legal mechanisms such as Standard Contractual Clauses or adequacy decisions.

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Last updated” date, and we will provide additional notice if required by law.

CONTACT US
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@decocode-homedecor.com. For the purpose of applicable data protection laws, we are the data controller of your personal information.